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HOME: Definition of
California "Lemon Law"
Dictionary Definition of "Lemon Law":
lem·on law
Function: noun
: a statute that grants the purchaser of a car specific remedies
(as a refund) if the car has a defect that impairs or significantly
affects its use, value, or safety and that cannot be repaired within a
specified period
: a law obligating manufacturers or
sellers to repair, replace, or refund the price of motor vehicles that
prove to be defective.
General overview of
"California Lemon Law"
Lemon Laws: Lemon
Laws of most states provide that a new car (and in California also a used
car, if it was purchased with the original, manufacturer’s new car
warranty still in effect), may be returned to the manufacturer for a
refund or a replacement if the vehicle has substantial warranty defects
which have not been repaired within a reasonable number of attempts by the
manufacturer’s authorized repair facility, or if the vehicle is out of
service at an authorized repair facility, for more than 30 days within the
first 18 months of 18,000 miles. In California, two attempts if safety
related; otherwise four repair attempts.
Detailed Overview of
"California Lemon Law"
A purchaser or lessee of a motor
vehicle has various rights under both state and federal law if the vehicle
does not perform as provided under an express warranty. Warranty law can
be complex,
and it is impossible to describe comprehensively all of the law. The
following comments briefly explain the
Song-Beverly Consumer Warranty Act and what is popularly known as
the "Lemon Law."
This message is not a substitute for your contacting a lawyer who can best
advise you of your rights under the particular circumstances of your case.
1. COVERAGE FOR NEW MOTOR VEHICLES.
A. OVERVIEW OF SONG-BEVERLY WARRANTY RIGHTS
The Song-Beverly Consumer Warranty Act (beginning with Civil Code section
1790) provides protection for consumers who lease or buy new motor
vehicles. The law requires that if the manufacturer or its representative
in this state, such as an authorized dealer, is unable to service or
repair a new motor vehicle to meet the terms of an express written
warranty after a reasonable number of repair attempts, the manufacturer is
required promptly to replace the
vehicle or return the purchase price to the lessee or buyer. The purchase
price that must be returned includes the price paid for
manufacturer-installed items and transportation but does not
include the price paid for nonmanufacturer items installed by the dealer.
The lessee or buyer is completely free to choose whether to accept a
replacement or a refund. Whatever the choice, the
manufacturer is also responsible to pay for sales or use tax; license,
registration, and other official fees; and incidental damages that the
lessee or buyer may have incurred such as finance charges, repair, towing,
and rental car costs.
The lessee or buyer may be charged for the use of the vehicle regardless
of whether the vehicle is replaced or the purchase price is refunded. The
amount that may be charged for use is determined by multiplying the actual
price of the new vehicle by a fraction having as its denominator 120,000
and as its numerator the number of miles traveled by the vehicle before it
was first brought in for correction of the problem. For example, if the
car had traveled 6,000 miles before it was first brought in for correction
of the problem, the lessee or buyer could be charged 5% (6,000/120,000 =
5%) of the purchase price for usage.
The law applies for the entire period of your warranty. For example, if
your vehicle is covered by a three-year warranty and you discover a defect
after two years, the manufacturer will have to replace the vehicle or
reimburse you as outlined above if the manufacturer or its representative
is unable to conform the vehicle to the express warranty after a
reasonable number of attempts to do so.
Song-Beverly does not apply if the problem was caused by abuse after the
vehicle was delivered. Be sure you follow the terms of the warranty for
maintenance and proper use of the vehicle.
Although there is a four-year statute of limitations to bring a law suit
for breach of warranty or for violations of Song-Beverly, you should act
promptly to try to resolve the problem fairly and quickly without legal
action if possible.
B. THE "LEMON LAW" AND WHAT IS A REASONABLE NUMBER OF REPAIR ATTEMPTS
What is considered a reasonable number of repair attempts will depend on
the circumstances including the seriousness of the defect. For example,
one or two repair attempts may be
considered reasonable for serious safety defects such as brake failure,
depending on the exact situation.
A special provision, often called the "Lemon Law," helps determine what is
a reasonable number of repair attempts for problems that substantially
impair the use, value, or safety of the vehicle.
The "Lemon Law" applies to these problems if they arise during the first
18 months after the consumer received delivery of the vehicle or within
the first 18,000 miles on the odometer, whichever occurs first. During the
first 18 months or 18,000 miles, the "Lemon Law" presumes that a
manufacturer has had a reasonable number of attempts to repair the vehicle
if either (1) The same problem results in a condition that is likely to
cause death or serious bodily injury if the vehicle is driven and the
problem has been subject to repair two or more times by the manufacturer
or its agents, and the buyer or lessee has at least once directly notified
the manufacturer of the need for the repair of the problem as provided in
the warranty or owner's manual or (2) The same problem has been subject to
repair four or more times by the manufacturer or its agents and the buyer
has at least once directly notified the manufacturer of the need for
the repair of the problem as provided in the warranty or owner's manual or
(3) The vehicle is out of service because of the repair of any number of
problems by the manufacturer or its agents for a cumulative total of more
than 30 days since delivery of the vehicle.
The "Lemon Law" presumption is a guide, not an absolute rule. A judge or
arbitrator can assume that the manufacturer has had a reasonable number of
chances to repair the vehicle if all of the
conditions are met. The manufacturer, however, has the right to try to
prove that it should have the chance to attempt additional repairs, and
the consumer has the right to show that fewer
repair attempts are reasonable under the circumstances.
Be sure to check your warranty and owner's manual for instructions. You
may be required to directly notify the manufacturer of the problem(s). It
is a good idea to send your written notice to the manufacturer at the
address shown in the warranty or owner's manual by certified mail, return
receipt requested so that you have proof that your letter was received.
Keep a copy of all correspondence.
If the manufacturer maintains a state-certified arbitration program, the
consumer must submit the warranty dispute to the arbitration program
before the consumer can take advantage of the presumption in court.
Arbitration is an alternative to court proceedings. The consumer may
assert the presumption during arbitration. Information about any
arbitration should be described in the warranty or owner's manual.
Not every manufacturer maintains a state certified program. You should
check with the Department of Consumer Affairs' Arbitration Certification
Program at (800) 952-5210 or on the Internet at
www.dca.ca.gov/acp. You can also ask for the department's free pamphlet
that explains more about arbitration, "Lemon Aid for Consumers."
C. WHO IS COVERED
The law applies to a new motor vehicle that is bought or used primarily
for personal, family or household purposes. The law also applies to a new
motor vehicle with a gross vehicle weight under
10,000 pounds that is bought or used primarily for business purposes by a
person, including a partnership, limited liability company, corporation,
association, or any other legal entity, to which not more than five motor
vehicles are registered in this state.
D. WHAT IS A NEW MOTOR VEHICLE
The law discussed above applies to "new motor vehicles." (Certain limited
protection may apply to used vehicles as described in Section 2.) The term
"new motor vehicle" includes not only new
motor vehicles but also demonstrators; the chassis, chassis cab, and
propulsion system of a new motor home; and any other motor vehicle sold
with a manufacturer's new car warranty. For example,
a two-year old used car sold with the remaining one year portion of a
manufacturer's three-year new car warranty would be treated as a new motor
vehicle. The term "new motor vehicle," however,
does not include motorcycles or exclusively off-road vehicles.
2. Coverage For Vehicles
That Are Not "New"
Although the special provisions discussed above apply to new motor
vehicles, Song-Beverly has many general rules that apply to any consumer
product sold with an express written warranty. As a result, there is
important coverage for motorcycles, the living quarters of a mobile home,
used vehicles sold with a dealer's express written warranty, "lemon"
vehicles repurchased by the manufacturer and sold to consumers with an
express written warranty covering the defect, and vehicles sold with a
service contract.
A full description of warranty rights is beyond the scope of this message,
but you should be aware that coverage is not identical to the coverage for
new motor vehicles. For example, a warrantor who is unable to conform a
consumer product to its express warranty within a reasonable number of
attempts is required to replace the goods or refund the purchase price
less an amount attributable to the consumer's use. Unlike the special
rules on new motor vehicles, however, there is no set formula for
determining the charge for the consumer's use before the discovery of the
defect, and the Lemon Law presumption does not apply.
For complete advice concerning your legal rights, you should consult an
attorney.
Sources: Webster's
Dictionary _,
Office of the Attorney General, State of California
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